{"id":258,"date":"2025-10-19T12:36:01","date_gmt":"2025-10-19T12:36:01","guid":{"rendered":"http:\/\/www.fraidilux-matoreca.be\/?page_id=258"},"modified":"2026-05-28T06:52:20","modified_gmt":"2026-05-28T06:52:20","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.fraidilux-matoreca.be\/index.php\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_color: rgba(14,113,184,0.15);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-image:linear-gradient(180deg, rgba(14,113,184,0.2) 0%,rgba(150,193,31,0.2) 100%);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_5 2_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:4.8%;--awb-width-medium:40%;--awb-order-medium:0;--awb-spacing-right-medium:4.8%;--awb-spacing-left-medium:4.8%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-max-width:400px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1000\" height=\"1000\" title=\"fraidilux-matoreca-logo-rond\" src=\"http:\/\/www.fraidilux-matoreca.be\/wp-content\/uploads\/2026\/04\/fraidilux-matoreca-logo-rond.png\" alt class=\"img-responsive wp-image-498\" srcset=\"https:\/\/www.fraidilux-matoreca.be\/wp-content\/uploads\/2026\/04\/fraidilux-matoreca-logo-rond-200x200.png 200w, https:\/\/www.fraidilux-matoreca.be\/wp-content\/uploads\/2026\/04\/fraidilux-matoreca-logo-rond-400x400.png 400w, https:\/\/www.fraidilux-matoreca.be\/wp-content\/uploads\/2026\/04\/fraidilux-matoreca-logo-rond-600x600.png 600w, https:\/\/www.fraidilux-matoreca.be\/wp-content\/uploads\/2026\/04\/fraidilux-matoreca-logo-rond-800x800.png 800w, https:\/\/www.fraidilux-matoreca.be\/wp-content\/uploads\/2026\/04\/fraidilux-matoreca-logo-rond.png 1000w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.2%;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:3.2%;--awb-spacing-left-medium:3.2%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h3>Contactez-nous<\/h3>\n<\/div><div class=\"fusion-form fusion-form-builder fusion-form-form-wrapper fusion-form-270\" style=\"--awb-tooltip-text-color:var(--awb-color1);--awb-tooltip-background-color:#0f1d38;--awb-form-bg-color:var(--awb-color1);--awb-form-placeholder-color:rgba(15,29,56,0.7);--awb-form-text-color:#0f1d38;--awb-form-label-color:#0f1d38;--awb-form-border-color:#d1d1d1;--awb-form-focus-border-color:#9eb8e6;--awb-form-focus-border-hover-color:rgba(158,184,230,0.5);\" data-form-id=\"270\" data-config=\"{&quot;form_id&quot;:&quot;270&quot;,&quot;form_post_id&quot;:&quot;270&quot;,&quot;post_id&quot;:258,&quot;form_type&quot;:&quot;ajax&quot;,&quot;confirmation_type&quot;:&quot;message&quot;,&quot;redirect_url&quot;:&quot;&quot;,&quot;field_labels&quot;:{&quot;Nom&quot;:&quot;&quot;,&quot;Pr\\u00e9nom&quot;:&quot;&quot;,&quot;email&quot;:&quot;&quot;,&quot;Objet&quot;:&quot;&quot;,&quot;comment&quot;:&quot;&quot;},&quot;field_logics&quot;:{&quot;Nom&quot;:&quot;&quot;,&quot;Pr\\u00e9nom&quot;:&quot;&quot;,&quot;email&quot;:&quot;&quot;,&quot;Objet&quot;:&quot;&quot;,&quot;comment&quot;:&quot;&quot;,&quot;submit_1&quot;:&quot;&quot;,&quot;notice_1&quot;:&quot;&quot;},&quot;field_types&quot;:{&quot;Nom&quot;:&quot;text&quot;,&quot;Pr\\u00e9nom&quot;:&quot;text&quot;,&quot;email&quot;:&quot;email&quot;,&quot;Objet&quot;:&quot;select&quot;,&quot;comment&quot;:&quot;textarea&quot;,&quot;submit_1&quot;:&quot;submit&quot;,&quot;notice_1&quot;:&quot;notice&quot;},&quot;nonce_method&quot;:&quot;ajax&quot;}\"><form action=\"https:\/\/www.fraidilux-matoreca.be\/index.php\/contact\/\" method=\"post\" class=\"fusion-form fusion-form-270\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"width:calc( 100% + 15px ) !important;max-width:calc( 100% + 15px ) !important;margin-left: calc(-15px \/ 2 );margin-right: calc(-15px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:calc( 0.02 * calc( 100% - 15px ) );--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.5px;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:calc( 0.02 * calc( 100% - 15px ) );--awb-spacing-left-medium:7.5px;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:7.5px;--awb-spacing-left-small:7.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"270\"><input type=\"text\" autocomplete=\"off\" name=\"Nom\" id=\"Nom\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Nom *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:calc( 0.02 * calc( 100% - 15px ) );--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.5px;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:calc( 0.02 * calc( 100% - 15px ) );--awb-spacing-left-medium:7.5px;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:7.5px;--awb-spacing-left-small:7.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"270\"><input type=\"text\" autocomplete=\"off\" name=\"Pr\u00e9nom\" id=\"Pr\u00e9nom\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Pr\u00e9nom *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:calc( 0.02 * calc( 100% - 15px ) );--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.5px;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:calc( 0.02 * calc( 100% - 15px ) );--awb-spacing-left-medium:7.5px;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:7.5px;--awb-spacing-left-small:7.5px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-email-field fusion-form-label-above\" style=\"\" data-form-id=\"270\"><input type=\"email\" autocomplete=\"off\" name=\"email\" id=\"email\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Email *\" data-holds-private-data=\"false\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:7.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.5px;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:7.5px;--awb-spacing-left-medium:7.5px;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:7.5px;--awb-spacing-left-small:7.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-select-field fusion-form-label-above\" style=\"\" data-form-id=\"270\"><div class=\"fusion-select-wrapper\"><select autocomplete=\"off\" tabindex=\"\" id=\"Objet\" name=\"Objet\" class=\"fusion-form-input\" data-holds-private-data=\"false\"><option value=\"\" disabled selected>Objet<\/option><option value=\"Ma demande concerne les produits alimentaire [Fraidilux]\" >Ma demande concerne les produits alimentaire [Fraidilux]<\/option><option value=\"Ma demande concerne les produits HORECA [Matoreca]\" >Ma demande concerne les produits HORECA [Matoreca]<\/option><option value=\"Ma demande concerne une r\u00e9f\u00e9rence commande (veuillez l'introduire dans le champs commentaire)\" >Ma demande concerne une r\u00e9f\u00e9rence commande (veuillez l'introduire dans le champs commentaire)<\/option><option value=\"Je souhaite \u00eatre contact\u00e9\u2022e\" >Je souhaite \u00eatre contact\u00e9\u2022e<\/option><option value=\"Autre\" >Autre<\/option><\/select><div class=\"select-arrow\"><svg width=\"12\" height=\"8\" viewBox=\"0 0 12 8\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M1.5 1.75L6 6.25L10.5 1.75\" stroke=\"#6D6D6D\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/> <\/svg><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:calc( 0.02 * calc( 100% - 15px ) );--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.5px;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:calc( 0.02 * calc( 100% - 15px ) );--awb-spacing-left-medium:7.5px;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:7.5px;--awb-spacing-left-small:7.5px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-textarea-field fusion-form-label-above\" style=\"\" data-form-id=\"270\"><textarea cols=\"40\" autocomplete=\"off\"  minlength=\"0\"  rows=\"2\" tabindex=\"\" id=\"comment\" name=\"comment\" class=\"fusion-form-input\" placeholder=\"Vos commentaires\u2026 \" data-holds-private-data=\"false\"><\/textarea><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:7.5px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.5px;--awb-width-medium:25%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:7.5px;--awb-spacing-left-medium:7.5px;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:7.5px;--awb-spacing-left-small:7.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-submit-field fusion-form-label-above appointment-btn\" style=\"\" data-form-id=\"270\"><div ><button type=\"submit\" class=\"fusion-button button-flat button-large button-custom fusion-button-default button-1 fusion-button-span-yes appointment-btn form-form-submit button-default fusion-has-button-gradient\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_border_width-top:0px;--button_border_width-right:0px;--button_border_width-bottom:0px;--button_border_width-left:0px;--button-border-radius-top-left:25px;--button-border-radius-top-right:25px;--button-border-radius-bottom-right:25px;--button-border-radius-bottom-left:25px;--button_gradient_angle:154deg;--button_gradient_top_color:var(--awb-color2);--button_gradient_bottom_color:hsla(calc(var(--awb-color3-h) + 5),calc(var(--awb-color3-s) + 5%),var(--awb-color3-l),var(--awb-color3-a));--button_gradient_top_color_hover:#1a3465;--button_gradient_bottom_color_hover:hsla(calc(218 + 5),calc(59% + 5%),calc(76% - 10%),100%);--button_text_transform:var(--awb-typography3-text-transform);--button_typography-letter-spacing:0px;--button_typography-font-family:&quot;Ubuntu&quot;;--button_typography-font-style:normal;--button_typography-font-weight:700;\" data-form-number=\"270\" tabindex=\"\"><i class=\"fa-at fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Envoyer &gt;<\/span><\/button><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:7.5px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.5px;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:7.5px;--awb-spacing-left-medium:7.5px;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:7.5px;--awb-spacing-left-small:7.5px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"form-submission-notices data-notice_1\" id=\"fusion-notices-1\"><div class=\"fusion-alert alert success alert-success fusion-alert-center fusion-form-response fusion-form-response-success awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-check-circle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Thank you for your message. It has been sent.<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><div class=\"fusion-alert alert error alert-danger fusion-alert-center fusion-form-response fusion-form-response-error awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-exclamation-triangle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">There was an error trying to send your message. Please try again later.<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><\/div><\/div><\/div><\/div><\/div><input type=\"hidden\" name=\"fusion_privacy_store_ip_ua\" value=\"false\"><input type=\"hidden\" name=\"fusion_privacy_expiration_interval\" value=\"48\"><input type=\"hidden\" name=\"privacy_expiration_action\" value=\"anonymize\"><\/form><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:var(--awb-color1);--awb-background-image:linear-gradient(90deg, var(--awb-color2) 0%,var(--awb-color3) 100%);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color1);\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><p style=\"text-align: center;\">Les questions que vous vous posez<\/p><\/h3><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color2);--awb-divider-hover-color:var(--awb-color2);--awb-icon-color:var(--awb-color8);--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color3);--awb-toggle-hover-accent-color:var(--awb-color7);--awb-title-font-family:&quot;Ubuntu&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:18px px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-258-1\"><div class=\"fusion-panel panel-default panel-e2ab802cb6ae4e19e fusion-toggle-has-divider\" style=\"--awb-title-color:var(--awb-color2);--awb-content-color:var(--awb-color7);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e2ab802cb6ae4e19e\"><a aria-expanded=\"false\" aria-controls=\"e2ab802cb6ae4e19e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-258-1\" data-target=\"#e2ab802cb6ae4e19e\" href=\"#e2ab802cb6ae4e19e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Questions g\u00e9n\u00e9rales<\/span><\/a><\/h4><\/div><div id=\"e2ab802cb6ae4e19e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e2ab802cb6ae4e19e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Je suis d\u00e9j\u00e0 client chez Fraidilux-Matoreca, mais je n\u2019ai pas de compte Webshop ?\n<ul>\n<li>Si vous avez d\u00e9j\u00e0 command\u00e9 chez nous, il se peut que vous avez d\u00e9j\u00e0 un compte chez nous. Dans tous les cas, nous vous invitons \u00e0 faire la demande d\u2019acc\u00e8s en nous envoyant un mail \u00e0 info@fraidilux.be pour l\u2019alimentaire et info@matoreca.be pour le mat\u00e9riel.<\/li>\n<\/ul>\n<\/li>\n<li>Je ne retrouve plus mon mot de passe, que faire ?\n<ul>\n<li>Si vous avez oubli\u00e9 votre mot de passe, rendez-vous sur la page <a href=\"https:\/\/shop.fraidilux-matoreca.be\/user\/forgotPassword\">\u00ab Mot de passe oubli\u00e9 \u00bb<\/a>. <span style=\"letter-spacing: 0.24px; background-color: rgba(0, 0, 0, 0);\">Encodez votre adresse e-mail, puis vous recevrez par e-mail un lien vous permettant de r\u00e9initialiser votre mot de passe.<\/span><\/li>\n<\/ul>\n<\/li>\n<li>Comment consulter mes factures ?\n<ul>\n<li>Une fois connect\u00e9 \u00e0 votre compte, rendez-vous sur la page <a href=\"https:\/\/shop.fraidilux-matoreca.be\/fr\/document\">\u00ab Documents \u00bb<\/a>. Vous y retrouverez l\u2019ensemble de vos factures ainsi que vos notes d\u2019envoi.<\/li>\n<\/ul>\n<\/li>\n<li>Comment consulter mes commandes ?\n<ul>\n<li>Une fois connect\u00e9 \u00e0 votre compte, rendez-vous sur la page <a href=\"https:\/\/shop.fraidilux-matoreca.be\/fr\/order\/archived\">\u00ab Historiques des commandes \u00bb<\/a>. Vous y retrouverez l\u2019ensemble de vos commandes.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-4856fb2b626ac4696 fusion-toggle-has-divider\" style=\"--awb-title-color:var(--awb-color2);--awb-content-color:var(--awb-color7);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4856fb2b626ac4696\"><a aria-expanded=\"false\" aria-controls=\"4856fb2b626ac4696\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-258-1\" data-target=\"#4856fb2b626ac4696\" href=\"#4856fb2b626ac4696\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Pour l'alimentaire<\/span><\/a><\/h4><\/div><div id=\"4856fb2b626ac4696\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4856fb2b626ac4696\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Je suis un professionnel et j\u2019ai droit \u00e0 la livraison par camion. Quand dois-je passer ma commande ?\n<ul>\n<li>Si vous connaissez votre jour de livraison, vous devez donc passer commande maximum la veille avant midi.<\/li>\n<li>Par exemple, si votre jour de livraison est le mercredi, nous attendons votre commande pour le mardi avant midi.<\/li>\n<\/ul>\n<\/li>\n<li>Je suis professionnel et je n\u2019ai pas acc\u00e8s \u00e0 la livraison par camion.\n<ul>\n<li>Si vous n\u2019arrivez pas \u00e0 s\u00e9lectionner le mode de livraison par camion, merci de nous contacter. Plusieurs probl\u00e9matiques sont possibles et nous trouverons la solution la plus adapt\u00e9e ensemble.<\/li>\n<\/ul>\n<\/li>\n<li>Vous souhaitez une livraison par camion.\n<ul>\n<li>Veuillez-nous contacter directement au 081 22 98 50 ou en remplissant le formulaire ci-dessus :<\/li>\n<\/ul>\n<\/li>\n<li>J\u2019ai l\u2019impression que je ne suis pas connect\u00e9 \u00e0 mon compte client, que faire ?\n<ul>\n<li>Vous pouvez nous contacter directement soit par t\u00e9l\u00e9phone au 081 22 98 50 ou par email info@fraidilux.be afin que nous y regardions ensemble.<\/li>\n<\/ul>\n<\/li>\n<li>Je souhaite recevoir la visite d\u2019un commercial.\n<ul>\n<li>Notre \u00e9quipe se fera un plaisir de vous rencontrer et de vous conseiller. Pour cela, nous devons d\u00e9terminer de quel type de besoin, vous d\u00e9sirez.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-3ee6c2cf5f3221761 fusion-toggle-has-divider\" style=\"--awb-title-color:var(--awb-color2);--awb-content-color:var(--awb-color7);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3ee6c2cf5f3221761\"><a aria-expanded=\"false\" aria-controls=\"3ee6c2cf5f3221761\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-258-1\" data-target=\"#3ee6c2cf5f3221761\" href=\"#3ee6c2cf5f3221761\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Pour le mat\u00e9riel<\/span><\/a><\/h4><\/div><div id=\"3ee6c2cf5f3221761\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3ee6c2cf5f3221761\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Je viens de passer une commande de mat\u00e9riel, quand vais-je la recevoir ?\n<ul>\n<li>Le d\u00e9lai de livraison est de 5 jours ouvrables pour la Belgique si article de stock en notre magasin lors de la commande et apr\u00e8s r\u00e9ception du paiement.<\/li>\n<li>Le d\u00e9lai pour les articles sur commande ou en rupture de stock peut \u00eatre diff\u00e9rent.<\/li>\n<\/ul>\n<\/li>\n<li>J\u2019ai choisi un retrait en magasin, puis-je d\u00e9j\u00e0 me rendre au magasin ?\n<ul>\n<li>Nous vous conseillons d\u2019attendre l\u2019appel ou le mail de confirmation de retrait avant de vous rendre chez nous.<\/li>\n<\/ul>\n<\/li>\n<li>\u00a0Je n\u2019ai pas re\u00e7u le bon article ou l\u2019article command\u00e9 n\u2019est pas celui souhait\u00e9, que faire ?\n<ul>\n<li>Si un article re\u00e7u ne correspond pas \u00e0 votre demande ou ne vous donne pas satisfaction, nous vous invitons \u00e0 nous contacter par email info@matoreca.be dans les 7 jours suivant la r\u00e9ception de la commande afin de vous proposer la solution la plus adapt\u00e9 (remboursement, \u00e9change ou autre).<br \/>\nCertaines exceptions peuvent s\u2019appliquer notamment pour les articles command\u00e9s sp\u00e9cialement.<\/li>\n<\/ul>\n<\/li>\n<li>Dans ma livraison, un article \u00e9tait endommag\u00e9, que dois-je faire ?\n<ul>\n<li>Veuillez imp\u00e9rativement nous envoyer votre r\u00e9clamation dans les 7 jours maximum apr\u00e8s la r\u00e9ception du colis. En-dehors de ce d\u00e9lai, nous ne pourrons ouvrir de dossier aupr\u00e8s de notre transporteur et nous ne pourrons malheureusement effectuer le remboursement.<br \/>\nAfin de proc\u00e9der \u00e0 la demande de remboursement, nous devons ouvrir un dossier chez notre transporteur. Pour cela, nous avons obligatoirement besoin de photos du colis afin d\u2019assurer le suivi.<\/li>\n<\/ul>\n<\/li>\n<li>J\u2019ai besoin de la fiche technique de mon article.\n<ul>\n<li>Il vous suffit de nous envoyer un mail sur info@matoreca.be et nous vous l\u2019enverrons.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:15px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-has-icon fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-single sep-dotted\" style=\"--awb-height:20px;--awb-amount:20px;border-color:var(--awb-color3);border-top-width:1px;\"><\/div><span class=\"icon-wrapper\" style=\"border-color:var(--awb-color3);background-color:rgba(255,255,255,0);font-size:20px;width: 1.75em; height: 1.75em;border-width:1px;padding:1px;margin-top:-0.5px\"><i class=\"fa-map-marker-alt fas\" style=\"font-size: inherit;color:var(--awb-color2);\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-separator-border sep-single sep-dotted\" style=\"--awb-height:20px;--awb-amount:20px;border-color:var(--awb-color3);border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><p><strong>Nous trouver<\/strong><\/p>\n<p>Chauss\u00e9e de Dinant, 320 &#8211; 5000 Namur<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"google.com\/maps\/dir\/\/Matoreca+Chau.+de+Dinant+320+5000+Namur+Belgique\/@50.4416179,4.8565372,17z\/data=!4m5!4m4!1m0!1m2!1m1!1s0x47c19990e6f5b34f:0xbdbb1211950efbd1\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Itin\u00e9raires &gt;<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-258","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - 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